Terms of Sale and Product Use

1. Product

Solar Quote Guard is a reusable, self-guided Android buyer decision-support app. It helps residential solar buyers organise quotation details, identify information that may need clarification, prepare questions for their installer and generate buyer-side documents. The features and version available to each purchaser are described in the Google Play listing at the time of purchase.

The Product is the Android app delivered through Google Play, not a separate APK or an installation-guide bundle delivered by a website checkout.

2. Price and payment

The current listed UK price is £19 as a one-time purchase, with no subscription. The final price, applicable taxes, currency and payment terms are displayed by Google Play at checkout; that displayed price controls the purchase.

Purchases are processed exclusively through Google Play. We do not accept direct payments for the Android app through this website.

3. Digital delivery

No physical goods are supplied. After a successful Google Play purchase, the app is provided for installation and access through the purchaser's Google Play account, subject to Google Play's terms and device eligibility. The website does not offer a separate APK download or app-delivery flow.

An internet connection may be required for purchase, installation and updates. The app's core quotation workflow is designed for local-first use.

4. Compatibility and installation

The app is intended for compatible Android devices running Android 7.0 or later, subject to any additional compatibility information and device restrictions shown on Google Play. Before purchase, check the compatibility information on the Google Play listing.

The app is installed and updated through Google Play. No enabling of unknown-source or sideloaded APK installation is required for the Google Play version.

5. Digital content and cancellation

The Google Play purchase contract, applicable Google Play Terms of Service and mandatory consumer law govern purchase, immediate digital supply and any withdrawal or cancellation rights. For eligible UK digital-content purchases, Google Play's purchase terms explain the immediate-availability consent and acknowledgement relevant to statutory withdrawal rights.

We do not independently claim that every purchase automatically loses all cancellation or refund rights. Nothing in these Terms excludes or restricts rights that cannot lawfully be excluded. See the applicable Google Play Terms of Service and UK and EEA Google Play refund guidance.

6. Faults, refunds and statutory rights

Digital content supplied to UK consumers must meet applicable statutory requirements, including satisfactory quality, fitness for any properly disclosed purpose and correspondence with its description. Nothing in these Terms removes mandatory statutory remedies.

If the app is faulty, materially not as described or cannot be accessed as promised, contact us at quotes@solarquoteguard.com. Depending on the circumstances and applicable law, remedies may include correction, restoration of access, replacement, price reduction or refund.

For a payment-related refund, buyers may use the Google Play refund request process. Buyers may also contact us for app-related support and refund questions. Refund decisions and payment processing follow the applicable Google Play processes and law; Google Play may process a refund and developers may also have refund responsibilities under applicable law.

7. Licence and permitted use

Subject to a valid purchase and the applicable Google Play terms, the buyer receives a personal, non-exclusive, non-transferable right to use the app for lawful personal, non-commercial purposes on eligible devices, within the applicable Google Play account and device rules.

The buyer must not unlawfully resell, sublicense, publish or redistribute the app, its files, or its documentation, or circumvent technical protections, except to the extent expressly permitted by applicable law. Any limitations in Google Play's terms also apply.

8. Product scope and limitations

Solar Quote Guard provides informational buyer decision-support only. It does not provide engineering, electrical, structural, legal, financial, tax, investment, regulatory, installation or other professional advice.

The app does not certify or approve an installer, system design, quotation, equipment, grid/export approval, expected energy production, savings, payback or legal/regulatory compliance. Indicators, thresholds and generated buyer documents are aids to review and questions to clarify; they are not professional certifications, guarantees or valuations.

Decisions about signing a contract, paying a deposit, selecting an installer, financing, system design or installation remain with the buyer. Where professional advice is required, the buyer should obtain it from an appropriately qualified professional.

9. Local-first app data and privacy

The Android application is designed for local-first use. Quote information entered into the app and buyer documents generated within it are stored locally on the device as described in the Product documentation.

Information separately submitted through the Solar Quote Guard website, support email or Free Solar Quote Clarity Check is processed as described in our Privacy Notice. Google Play handles purchase/account information under its own applicable privacy terms.

10. Support and complaints

Reasonable support for installation, access and the core Product is available at quotes@solarquoteguard.com. Support does not include personalised professional engineering, legal, financial, tax, regulatory or installation advice.

Complaints about the Product or supplier-side support may be sent to:

Ile Volchevski trading as Solar Quote Guard
Todor Skalovski 8-3
7000 Bitola
North Macedonia
quotes@solarquoteguard.com

Questions about Google Play checkout, purchase records, download entitlement and payment may also be directed through Google Play support and its order/refund procedures.

11. Updates and future versions

The purchase is for the app and features described at the time of purchase. No lifetime upgrade programme, subscription or entitlement to unrelated future products is promised unless expressly stated in the Google Play listing or applicable terms.

Updates may be offered through Google Play. Any update or support commitment expressly made before purchase forms part of the applicable contract to the extent required by law. Nothing in this section limits statutory obligations that cannot lawfully be excluded.

12. Intellectual property

Solar Quote Guard software, documentation, branding and associated materials remain the intellectual property of their respective owners or licensors. Purchase grants rights to use the app, not ownership of its source code, branding or other intellectual property.

13. Contract information and changes

The app description, functionality, compatibility information, purchase price and other information shown before purchase may form part of the consumer contract where required by law.

The applicable Google Play purchase terms govern the sale and payment transaction. These Terms cover the app licence and supplier-side commitments only to the extent consistent with the Google Play purchase contract and mandatory law. We will not apply later changes retrospectively to remove rights acquired under an earlier purchase.

14. Consumer rights

Nothing in these Terms excludes, limits or restricts any consumer right or remedy that cannot lawfully be excluded, limited or restricted.

UK consumers may have additional statutory protections relating to digital content and distance/online contracting. Google Play's relevant purchase, withdrawal and refund terms may also apply.